{"id":17,"date":"2025-02-17T08:24:46","date_gmt":"2025-02-17T08:24:46","guid":{"rendered":"https:\/\/demos.coderplace.com\/woo\/WCM03\/WCM03068\/?page_id=17"},"modified":"2026-08-17T10:28:13","modified_gmt":"2026-08-17T08:28:13","slug":"general-condition","status":"publish","type":"page","link":"https:\/\/cityvisionshop.com\/en\/general-condition\/","title":{"rendered":"General condition"},"content":{"rendered":"
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General Terms<\/b><\/p>

Ce site Internet est propos\u00e9\u00a0 par CITY VISION SARL<\/a>, a company with share capital of \u20ac90,000, registered with the Bobigny Trade and Companies Registry under number B 438 998 767.<\/p>

City Vision provides information and products for sale on its website, subject to the general conditions of use and sale set out in this document. City Vision's aim is to provide accurate and up-to-date information, but it cannot avoid all risk of material error.<\/p>

By clicking on 'I have read and accept the conditions g\u00e9n\u00e9rales.<\/a>You acknowledge that you have read, understood and accepted these terms and conditions. City Vision reserves the right to change these conditions and prices at any time. Use of the website will be subject to the most recent version of the terms and conditions available on the website at the time of such use. In addition, products and services may be subject to specific guidelines or conditions which are added to and included by reference in the general terms and conditions. Failure to comply with any of the terms and conditions will automatically terminate your authorisation to use the website.City Vision reserves the right to interpret and apply these terms and conditions.<\/span><\/p>

ORDER<\/strong><\/p>

You can only place an order if you are at least 18 years old. The technical steps for placing an order are as follows:<\/p>

Log in or create a customer account, find and select a product, choose a product type from the menu on your screen, enter any additional information on the product page, then click \"Add to basket\". The item will automatically be transferred to your shopping basket, and the basket page will open. The minimum purchase per basket is \u20ac150 excluding VAT (excluding delivery costs), given that our customers are professionals and that we are wholesalers.<\/p>

On the basket page, all the items you have selected are listed, along with their unit price. You can change the quantity of each item and confirm these changes by clicking on \"Update\". The total amount of your purchases is shown. You can continue shopping, proceed to checkout or return to the home page.<\/p>

Clicking on \"Checkout\" will take you to the personal data page, where you must fill in the mandatory fields. To continue, you must accept the general terms and conditions. By clicking on \"Confirm\", your order is validated and you are redirected to the Cr\u00e9dit du Nord bank secure electronic payment site. Once payment has been validated, an order confirmation will be sent to you by email. All orders will be confirmed by email as soon as possible. The contract between you and City Vision is concluded as soon as you receive this confirmation. City Vision cannot be held responsible for any misuse of the products and services.<\/p>

PRICE<\/strong><\/p>

The prices displayed on the website are subject to change without notice. They are quoted in euros, exclusive of tax and carriage costs (packaging and shipping), which are specified separately. Most of our products are sold in boxes of 12, with assorted colours, as mentioned in the product description.<\/span><\/p>

TERMS OF PAYMENT<\/strong><\/p>

Payment is mainly by credit card via a secure electronic payment service. If the bank details provided are incorrect or if your solvency is not confirmed, your order will be automatically cancelled.<\/p>

DELIVERY AND DELIVERY TIMES<\/strong><\/p>

La livraison s’effectue \u00e0 l’adresse fournie lors de la commande. Les lunettes de soleil en stock sont exp\u00e9di\u00e9es sous 2 \u00e0 3 jours ouvrables en France m\u00e9tropolitaine et sous 3 \u00e0 5 jours ouvrables en Europe. Pour les DROM-TOM, il est pr\u00e9f\u00e9rable de nous contacter avant de proc\u00e9der au paiement, car les d\u00e9lais et les frais de livraison peuvent varier avec La Poste.\u00a0Les frais de livraison sont calcul\u00e9s en fonction du poids des articles. Cependant, pour toute commande sup\u00e9rieure \u00e0 150 \u20ac, les frais de port sont offerts. En cas de rupture de stock prolong\u00e9e (plus de 15 jours ouvrables), vous serez inform\u00e9 du nouveau d\u00e9lai et pourrez choisir de maintenir ou d\u2019annuler votre commande.<\/p>

DROIT DE R\u00c9CLAMATION, TOL\u00c9RANCE ET NON-CONFORMIT\u00c9 (B2B)<\/h4>

Toute r\u00e9clamation concernant une commande (colis manquant, produit endommag\u00e9 ou d\u00e9faut majeur de fabrication) doit \u00eatre adress\u00e9e \u00e0 City Vision<\/b> par email ou lettre recommand\u00e9e dans un d\u00e9lai de 5 jours ouvr\u00e9s <\/b>suivant la r\u00e9ception de la marchandise. Pass\u00e9 ce d\u00e9lai, la marchandise est r\u00e9put\u00e9e conforme et accept\u00e9e.<\/p>

1. Standards du commerce de gros et absence de r\u00e9tractation :<\/b> Conform\u00e9ment aux usages du commerce de gros (B2B), nos ventes ne sont pas soumises au droit de r\u00e9tractation grand public. Les exigences de contr\u00f4le qualit\u00e9 unitaire propres \u00e0 la vente au d\u00e9tail ou aux opticiens ne sont pas applicables \u00e0 nos produits.<\/p>

2. Taux de tol\u00e9rance :<\/b> En raison de la fabrication industrielle et des tarifs appliqu\u00e9s, une marge de tol\u00e9rance de 3% \u00e0 5%<\/b> sur la quantit\u00e9 totale est appliqu\u00e9e pour les imperfections mineures (poussi\u00e8res ou traces nettoyables, l\u00e9g\u00e8res variations d’ajustement, micro-imperfections n’alt\u00e9rant pas la fonction principale). Ces imperfections l\u00e9g\u00e8res ne donneront lieu \u00e0 aucun avoir, \u00e9change ou remboursement.<\/p>

3. Traitement des d\u00e9fauts majeurs :<\/b> En cas de d\u00e9faut majeur av\u00e9r\u00e9 (produit cass\u00e9 ou inutilisable) valid\u00e9 par notre service client, City Vision<\/b> proposera \u00e0 son choix :<\/p>

  • Un r\u00e9acheminement des pi\u00e8ces lors de votre prochaine commande ;<\/p><\/li>

  • Un bon d’avoir valable sur vos futurs achats ;<\/p><\/li>

  • Un remboursement directe.<\/p><\/li><\/ul>

    City Vision<\/b> se r\u00e9serve le droit de refuser toute demande jug\u00e9e abusive, malveillante ou non conforme \u00e0 nos conditions B2B.<\/p>

    AFTER-SALES SERVICE, RETURNS AND REFUNDS<\/h4>

    Aucun retour ne sera accept\u00e9 sans l’accord pr\u00e9alable \u00e9crit de City Vision<\/b>.<\/p>

    • Frais de transport :<\/b> City Vision<\/b> n’est pas responsable des frais de transport pour le retour. Sauf vice cach\u00e9 majeur confirm\u00e9 par notre expertise, les frais de transport restent \u00e0 la charge exclusive du client.<\/p><\/li>

    • Conditions de retour :<\/b> Tout produit retourn\u00e9 doit l’\u00eatre dans son emballage d’origine scell\u00e9, non ouvert, non ab\u00eem\u00e9 et accompagn\u00e9 d’une copie de la facture.<\/p><\/li>

    • Modalit\u00e9s de remboursement :<\/b> En cas d’accord de remboursement, le client doit fournir ses coordonn\u00e9es bancaires compl\u00e8tes (Nom de la banque, Titulaire, BIC et IBAN). Le remboursement ou l’\u00e9mission de l’avoir interviendra sous 30 jours<\/b> suivant la r\u00e9ception et la validation du retour dans nos locaux.<\/p><\/li><\/ul>

      Adresse de Retour :<\/b> City Vision, <\/b>90 Rue de la Haie Coq, B\u00e2timent 242, 93300 Aubervilliers, France<\/p>

      LIMITATION OF LIABILITY<\/strong><\/p>

      You access the Website via the Internet communication networks. You declare that you are aware of the risks and accept them. You must protect yourself against the effects of computer piracy by adopting an appropriate and secure computer configuration, in particular by using regularly updated virus detection and inoculation software. City Vision cannot be held responsible for any damage you may suffer during or after your navigation on the Website. City Vision reserves the right to discontinue at any time all or part of the supply of Products and services. City Vision endeavours to limit as far as possible any inconvenience caused by technical or material errors. However, the Website may not be error-free and it cannot be guaranteed that the Website will not be interrupted or otherwise affected by such problems. City Vision accepts no responsibility for any such problems that may arise from use of the Website. To the extent permitted by the legislation of your country of residence, City Vision is not responsible for any damage caused during transport of the goods. If the goods are damaged in transit, we recommend that you do not use them. City Vision cannot be held responsible if the goods are not delivered on time due to the fault of the carrier or due to the manufacturer or supplier being out of stock. In both cases, it is advisable to hold the carrier liable. City Vision cannot be held responsible for any non-performance of its obligations in the event of force majeure, including, without limitation, natural disasters, strikes, fires, floods, unavailability of means of transport or communications.<\/p>

      In any event, City Vision's liability is limited to the amount of the order you placed.<\/span><\/p>

      GUARANTEE<\/strong><\/p>

      All products sold comply with the CE standard (CE certificate EN ISO 12312-1) and PPE 2016\/425.<\/p>

      INTELLECTUAL PROPERTY<\/strong><\/p>

      The content of the site is protected by intellectual property laws. Total or partial reproduction is prohibited without prior authorisation from City Vision.<\/p>

      INTERPRETATION AND DIVISIBILITY<\/strong><\/p>

      Any stipulation contrary to a mandatory legal provision will be adapted to comply with the regulations in force. If a stipulation of the general terms and conditions is declared null and void, the other stipulations remain valid.<\/p>

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      G\u00c9N\u00c9RALIT\u00c9S Ce site Internet est propos\u00e9\u00a0 par CITY VISION SARL, une soci\u00e9t\u00e9 au capital de 90 000 \u20ac, enregistr\u00e9e au Registre du Commerce de Bobigny sous le num\u00e9ro B 438 998 767. City Vision met \u00e0 votre disposition sur son site Internet des informations et des produits en vente, soumis aux conditions g\u00e9n\u00e9rales d’utilisation et…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bst_post_transparent":"","_bst_post_title":"","_bst_post_layout":"","_bst_post_sidebar_id":"","_bst_post_content_style":"","_bst_post_vertical_padding":"","_bst_post_feature":"","_bst_post_feature_position":"","_bst_post_header":false,"_bst_post_footer":false,"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cityvisionshop.com\/en\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cityvisionshop.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cityvisionshop.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cityvisionshop.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cityvisionshop.com\/en\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":3,"href":"https:\/\/cityvisionshop.com\/en\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":35929,"href":"https:\/\/cityvisionshop.com\/en\/wp-json\/wp\/v2\/pages\/17\/revisions\/35929"}],"wp:attachment":[{"href":"https:\/\/cityvisionshop.com\/en\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}