General Terms

Ce site Internet est proposé  par CITY VISION SARL, a company with share capital of €90,000, registered with the Bobigny Trade and Companies Registry under number B 438 998 767.

City Vision provides information and products for sale on its website, subject to the general conditions of use and sale set out in this document. City Vision's aim is to provide accurate and up-to-date information, but it cannot avoid all risk of material error.

By clicking on 'I have read and accept the conditions générales.You acknowledge that you have read, understood and accepted these terms and conditions. City Vision reserves the right to change these conditions and prices at any time. Use of the website will be subject to the most recent version of the terms and conditions available on the website at the time of such use. In addition, products and services may be subject to specific guidelines or conditions which are added to and included by reference in the general terms and conditions. Failure to comply with any of the terms and conditions will automatically terminate your authorisation to use the website.City Vision reserves the right to interpret and apply these terms and conditions.

ORDER

You can only place an order if you are at least 18 years old. The technical steps for placing an order are as follows:

Log in or create a customer account, find and select a product, choose a product type from the menu on your screen, enter any additional information on the product page, then click "Add to basket". The item will automatically be transferred to your shopping basket, and the basket page will open. The minimum purchase per basket is €150 excluding VAT (excluding delivery costs), given that our customers are professionals and that we are wholesalers.

On the basket page, all the items you have selected are listed, along with their unit price. You can change the quantity of each item and confirm these changes by clicking on "Update". The total amount of your purchases is shown. You can continue shopping, proceed to checkout or return to the home page.

Clicking on "Checkout" will take you to the personal data page, where you must fill in the mandatory fields. To continue, you must accept the general terms and conditions. By clicking on "Confirm", your order is validated and you are redirected to the Crédit du Nord bank secure electronic payment site. Once payment has been validated, an order confirmation will be sent to you by email. All orders will be confirmed by email as soon as possible. The contract between you and City Vision is concluded as soon as you receive this confirmation. City Vision cannot be held responsible for any misuse of the products and services.

PRICE

The prices displayed on the website are subject to change without notice. They are quoted in euros, exclusive of tax and carriage costs (packaging and shipping), which are specified separately. Most of our products are sold in boxes of 12, with assorted colours, as mentioned in the product description.

TERMS OF PAYMENT

Payment is mainly by credit card via a secure electronic payment service. If the bank details provided are incorrect or if your solvency is not confirmed, your order will be automatically cancelled.

DELIVERY AND DELIVERY TIMES

La livraison s’effectue à l’adresse fournie lors de la commande. Les lunettes de soleil en stock sont expédiées sous 2 à 3 jours ouvrables en France métropolitaine et sous 3 à 5 jours ouvrables en Europe. Pour les DROM-TOM, il est préférable de nous contacter avant de procéder au paiement, car les délais et les frais de livraison peuvent varier avec La Poste. Les frais de livraison sont calculés en fonction du poids des articles. Cependant, pour toute commande supérieure à 150 €, les frais de port sont offerts. En cas de rupture de stock prolongée (plus de 15 jours ouvrables), vous serez informé du nouveau délai et pourrez choisir de maintenir ou d’annuler votre commande.

RIGHT OF WITHDRAWAL

You have 7 working days from delivery to exercise your right of withdrawal. The retraction must reach City Vision by registered letter or by email to the address mentioned on the invoice. Products and services that have been opened or damaged or whose execution has begun before the end of the withdrawal period cannot be returned. If your order has not been dispatched, or if it is missing, damaged or faulty, you may request a refund or exchange, or we will return it with your next order. Cependant, City Vision se réserve le droit de refuser tout remboursement si une demande de retour est jugée malveillante ou frauduleuse. 

AFTER-SALES SERVICE, RETURNS AND REFUNDS

City Vision n’est pas responsable des frais de transport pour le retour. En cas de retour suite à une rétractation ou pour non-conformité, vous devez fournir vos coordonnées bancaires complètes à City Vision de manière à ce qu’elle puisse rembourser votre achat (en ce compris le nom de l’institution bancaire, le nom du titulaire du compte, le BIC et le numéro de compte au format IBAN). All returns must be made in the original sealed packaging, accompanied by a copy of the invoice.   Le remboursement interviendra sous 30 jours suivant le retour du produit. Adresse de Retour: City Vision, 90 Rue de la Haie Coq, Bat 242, 93300 Aubervilliers.

LIMITATION OF LIABILITY

You access the Website via the Internet communication networks. You declare that you are aware of the risks and accept them. You must protect yourself against the effects of computer piracy by adopting an appropriate and secure computer configuration, in particular by using regularly updated virus detection and inoculation software. City Vision cannot be held responsible for any damage you may suffer during or after your navigation on the Website. City Vision reserves the right to discontinue at any time all or part of the supply of Products and services. City Vision endeavours to limit as far as possible any inconvenience caused by technical or material errors. However, the Website may not be error-free and it cannot be guaranteed that the Website will not be interrupted or otherwise affected by such problems. City Vision accepts no responsibility for any such problems that may arise from use of the Website. To the extent permitted by the legislation of your country of residence, City Vision is not responsible for any damage caused during transport of the goods. If the goods are damaged in transit, we recommend that you do not use them. City Vision cannot be held responsible if the goods are not delivered on time due to the fault of the carrier or due to the manufacturer or supplier being out of stock. In both cases, it is advisable to hold the carrier liable. City Vision cannot be held responsible for any non-performance of its obligations in the event of force majeure, including, without limitation, natural disasters, strikes, fires, floods, unavailability of means of transport or communications.

In any event, City Vision's liability is limited to the amount of the order you placed.

GUARANTEE

All products sold comply with the CE standard (CE certificate EN ISO 12312-1) and PPE 2016/425.

INTELLECTUAL PROPERTY

The content of the site is protected by intellectual property laws. Total or partial reproduction is prohibited without prior authorisation from City Vision.

INTERPRETATION AND DIVISIBILITY

Any stipulation contrary to a mandatory legal provision will be adapted to comply with the regulations in force. If a stipulation of the general terms and conditions is declared null and void, the other stipulations remain valid.